HTC Vive Focus 3 Tracking Camera Replacement Service — Up to 4 Cameras

Is your HTC Vive Focus 3 having tracking problems, losing controller tracking, failing to detect the play area, or not seeing the outside environment correctly? This service replaces the defective tracking camera or cameras on the HTC Vive Focus 3 to help restore proper headset tracking, environmental awareness, and controller tracking performance.

This repair may help if your headset cannot track the playspace, loses position frequently, has unstable movement in VR, cannot properly detect the room, cannot track controllers correctly, or has passthrough / outside environment viewing issues caused by faulty tracking cameras.

🔧 What’s Included:

Replacement of defective HTC Vive Focus 3 tracking camera or cameras

Service covers up to all 4 tracking cameras if needed

Inspection of all tracking camera areas and connections

Complimentary replacement of the rubber camera covers if we find they are interfering with or blocking the tracking cameras

Basic surface cleaning and sanitizing

Final testing to verify headset tracking, controller tracking, and environment detection

📦 How It Works:

Purchase this repair service.

Ship your HTC Vive Focus 3 headset to us. Buyer is responsible for shipping.

We inspect and diagnose the tracking cameras.

Only the defective tracking camera or cameras will be replaced.

If all 4 cameras are defective, this service covers replacement of all 4.

If the rubber covers around the cameras are found to be impeding tracking, we will replace them at no additional charge.

Repair is completed in 2–5 business days after arrival.

We ship your headset back once the tracking cameras are replaced and tested.

⚠️ Important Terms:

This service is for replacing defective tracking cameras on the HTC Vive Focus 3, up to all 4 cameras if needed.

We may replace only the defective camera or cameras instead of all 4 if the remaining cameras are working properly.

This service includes complimentary replacement of the rubber covers around the cameras only if we determine they are interfering with the tracking cameras.

This service may help with tracking issues where the headset cannot correctly track the playspace, environment, headset position, or controllers.

This service may also help if the headset cannot properly see the outside environment due to faulty tracking cameras or obstructed camera covers.

This service does not guarantee repair of tracking issues caused by motherboard damage, software problems, sensor calibration issues, controller damage, lighting conditions, damaged headset housing, liquid damage, or other internal headset problems beyond the tracking cameras.

This service does not include repairs to the lenses, displays, tube assemblies, battery, speakers, headstrap, charging port, motherboard, controllers, or main headset body shell.

If the tracking issue is caused by damage beyond the tracking cameras, the repair may be rejected or may not fully resolve the problem.

Headset must be in acceptable condition, with no major unrelated damage, heavy soiling, glue damage, liquid damage, or severe structural issues.

If the headset is severely damaged or has unrelated issues, you’ll be contacted and can choose to recycle the device or pay return shipping.

If the headset is not received within two weeks, or the shipment is lost or rejected, the service will be cancelled and refunded.

🕒 Turnaround Time:

Average repair time: 2–5 business days from receipt.

Restore tracking performance on your HTC Vive Focus 3 with professional tracking camera diagnosis and replacement — cleaned, tested, and ready for VR use.