Request a Part
VR Tech Bay sells parts for the VR, AR, and mixed reality devices listed in our shop. If you need a specific replacement part — a controller joystick, faceplate, foam, strap, cable, audio component, or other internal piece — and you can't find it listed on our site, send us a request. We often have parts pulled from working devices or available from our internal inventory that aren't published in the shop yet.
Use the part request form below to tell us which device the part is for and exactly which part you need. Our team will check our inventory, let you know if the part is available, and send you a quote with the price and condition. There is no charge to submit a request and no obligation to purchase.
How It Works
- Submit a Part Request: Fill out our online form with the device, the specific part you need, and any reference photos.
- Inventory Check: Our team will check our current inventory and let you know if the part is available. Most requests are reviewed within 1–2 business days.
- Receive a Quote: If we have the part, we’ll send you a quote with the price, condition, and shipping estimate. If we don’t have it, we’ll let you know so you’re not waiting.
- Order & Ship: If you accept the quote, we’ll create a custom listing or invoice for you to complete the purchase. Once paid, we’ll ship the part out within 1–5 business days.
We Stock Parts For
– HTC Vive (Original, Pre)
– HTC Vive Pro / Pro 2 / Pro Eye
– HTC Vive Cosmos / Cosmos Elite
– HTC Vive Focus / Focus Plus / Focus 3 / Focus Vision
– HTC Vive XR Elite
– Valve Index
– Meta Quest 1 / Quest 2
– Oculus Rift S
– Microsoft Hololens 1 / Hololens 2
Parts We Carry
– Controller joystick modules
– Controller faceplates, buttons, & triggers
– Headset face foam, cushions, & straps
– Headset front plates, housings, & hinges
– Audio speakers & headphone parts
– Charging cables, link boxes, & adapters
– Base station mounts & accessories
– Internal ribbons, boards, & small components
Frequently Asked Questions
What parts do you carry?
We carry parts for the VR, AR, and mixed reality devices listed in our shop. This includes controller parts, headset parts, cables, audio components, foam and straps, faceplates, and small internal components. Availability depends on the device, the specific part, and our current inventory.
Is there a charge to submit a part request?
No. Submitting a part request is completely free, and there is no obligation to purchase. We’ll only follow up if the part is available.
How long does it take to get a quote?
Most part requests are reviewed within 1–2 business days.
What if the part isn't currently available?
We’ll let you know honestly so you’re not left waiting. In some cases we may be able to pull the part from a donor device or get it in soon — if that’s possible, we’ll mention it in our reply.
Are parts new or used?
Most VR and AR parts are no longer made new, so the majority of our parts are pulled from working devices, refurbished, or tested used parts. We’ll always specify the condition in your quote so there are no surprises.
How is the price determined?
Pricing depends on the part, the device model, the condition, and current availability. Some parts have a fixed price, while others require a custom quote.
Can I request multiple parts at once?
Yes. List multiple parts in one request and we’ll quote each one separately so you can pick and choose what to order.
What if I'm not sure exactly which part I need?
That’s fine. Describe the issue you’re trying to fix or the symptom you’re seeing (for example, “my Index left controller joystick is drifting”), and our team can help identify the right part.
Do you offer returns on parts?
Returns depend on the part and condition. Specific return terms will be listed on your invoice. Parts sold “as-is” or for salvage use are typically final sale.
How do I pay once I accept a quote?
After you accept the quote, we’ll create a custom listing or invoice for you on the site. You can pay using our standard checkout methods, the same as any other order on VR Tech Bay.
Can you ship internationally?
Yes, we ship worldwide. International shipping costs will be included in your quote.
Do you offer local pickup?
Yes, local pickup is available at our location in Lathrop, CA. Let us know in your request and we’ll coordinate after the quote is accepted.
Just need the part, don't want to do the repair yourself?
If you’d rather have us do the repair, visit our Repair Service page instead. You ship us the device, and we handle the part replacement and testing.